All our packaging is recyclable, biodegradable or compostable. We also often strip products of additional extraneous plastic packaging and either recycle or eco-brick it on your behalf. We urge you to re-use, recycle, or compost any packaging waste that you receive with your order.
We are not responsible for damage incurred by the courier.
We use the courier guy to ensure your safety we will always send you tracking details.
Due to their size and bulk products by Oh So Play (PTY) LTD do not qualify for free shipping. Shipping will be calculated at check-out.
Oh So Play (PTY) LTD uses uses different couriers dependant on your location, weight and size of order. You will receive an email with tracking details once your order has shipped.
Refunds will be considered if the product has been assessed and a new product replacement is not available. No refunds on wrong colours.
Oh So Play (PTY) LTD (learning tower, climbing frames and accessories) are made to order and have a lead time of 3 -4 weeks. Please factor this in when ordering to receive for a special event such as a birthday or Christmas.
We endeavour to ship out your order within 24 hours of receiving it. From this point, anticipate an additional 2 – 3 business days for delivery to main centres, and 5 – 7 days for outlying areas.
All rights reserved @ohsoplay (PTY)LTD
All orders take 30 working Days for delivery.
All our orders are customized on order. We unfortunately can not refund products due to the fact that each is customized for the customer.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.