Oh So Play

Merchant Returns and Refunds Policy

Refunds are accepted within 7 days after purchase due to the nature of the products.
we are open to working with you to make any color corrections you are unhappy with or issues we need to resolve.

unfortunately, sometimes products get damaged in shipping and we are always happy to replace that product.

For Returns Please mail info@ohsoplay.co.za

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

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